Refund & Cancellation Policy

Bhu Sathi sells digital data files that are delivered instantly. This policy explains when refunds apply.

1. Nature of the product

Each purchase is a digital Excel file that is generated and made available for download immediately after payment. Because the product is delivered instantly and can be downloaded right away, purchases are generally non-refundable once the file has been downloaded.

2. When you are eligible for a refund

We will review and, where appropriate, issue a full refund in these cases:

• Payment was charged but no file was delivered (and the file is not available under “My Orders”).
• You were charged more than once for the same order (duplicate payment).
• The file is corrupt or unreadable and we are unable to provide a working replacement.

3. What is not refundable

• A successfully delivered file that you simply no longer need.
• Dissatisfaction with the underlying public data — please use the free sample to check the data before buying.
• Buying the wrong village by mistake after the file has been downloaded.

4. How to request a refund

Email bhusathi.records@gmail.com within 7 days of the purchase with your registered email and order details. We aim to respond within 2–3 business days.

5. How refunds are issued

Approved refunds are returned to your original payment method via Cashfree. It may take 5–7 business days for the amount to reflect in your account, depending on your bank.

6. Cancellations

As files are delivered instantly, orders cannot be cancelled after payment is completed. Tip: always download a free sample first to confirm the data before purchasing.

7. Contact

For any billing question, email bhusathi.records@gmail.com.